Questions & Answers

He rejects pleasures to secure other greater pleasures, or else he endures pains to avoid worse pains.

Products

My package is lost, what should I do?

If your package is lost, contact our support team immediately with your order details. We’ll investigate with the shipping carrier and work towards a resolution.

Can I cancel/change my order?

You can modify or cancel your order only before it is processed for shipping. Contact us as soon as possible to make changes.

What should I do if my order is damaged or missing an item?

If your order arrives damaged or with missing items, please reach out to our support team within 7 days of delivery. Include photos of the damage or details of the missing item to assist with a quick resolution.

Shipping and Returns

Where does Minori ship to?

We currently ship to the United States, Canada, the United Kingdom, and Australia. Check our shipping policy page for detailed information.

How do I qualify for free shipping?

You qualify for free shipping on orders over $50 within the United States. For international orders, free shipping is available on purchases over $100.

How can I edit my address?

You can edit your shipping address before the order is processed. Contact us as soon as possible to update your details.

Can I modify or cancel my order?

Orders can only be modified or canceled if they haven’t been processed. Reach out to our team quickly to check your order status and request changes.

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